A community is a grouping of one or more users or user groups. It often corresponds to functional divisions in a company and should be aligned with the company's governance organization. A community can contain various sub-communities and domains. The sections below describe how to manage communities.
Create a Sub-Community
Each community can contain a number of sub-communities. To create a sub-community, first select the parent community. Go to the Dashboard and select the parent community in the Browser at the left-hand side. The community page opens.
Then click on + Community under Overview at the top-left corner. In the Community Creation form, the Parent Community has already been filled in.
Enter the name of the new sub-community in the first text field. Click on Tab or Enter. You can create multiple sub-communities by entering multiple names, separated by Tab or Enter.
The name of a community must be unique in DGC (across all communities).
Click on Save to save the sub-communities.
Add a Domain to a Community
A domain is a logical grouping of assets and belongs to exactly one community. It has a domain type that specifies which asset types can be created in the domain.
To add a domain to a community, go to the Dashboard and select the community in the Browser at the left-hand side.
Then click on + Domain under Overview at the top-left corner. A box with domain types appears. Select the domain type from the list.
In the Domain Creation section, enter the name for the new domain in the first text field. Click on Tab or Enter. You can create multiple domains by entering multiple names, separated by Tab or Enter.
The name of a domain must be unique within its parent community.
The parent community has already been filled in. To change the parent community, start typing the new community name in the text field and select it from the list with matching names. Click on Enter.
Click on Save to create the new domains.
Responsibilities and view permissions
To see which users and groups have which role in a community, click on Responsibilities at the left. If you have the necessary permission, you can add new users and groups to the community and give them a specific role.
To see all tasks or only the tasks that have been assigned to you, click on Tasks at the left. Only tasks related to an asset that is part of a domain owned by this specific community will be shown.
You can find more information about workflow and task management in Workflows.
To see an overview of all predefined metrics, click Metrics at the left. The default metrics are split into 4 categories:
- Content: These KPIs provide insight into the number of assets that exist within this community of a specific asset type.
- Accepted Content: These KPIs provide insight into the number of assets that exist within this community of a specific type with the status Accepted.
- Workflow: These KPIs provide insight into the number of tasks that are open, the average duration in days of each task, the amount of open issues, and so on. All within this community.
- Usage: These KPIs provide insight into the usage of the community. Example: The Page Hit counter keeps track of how many times people have visited the community page. It is a simple count of how many times this specific community page has been rendered. DGC excludes page hits from web crawlers.